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Description
Leadership and Communication in DentistryCondition: BRAND NEW ISBN: 9781119557210 Year: 2019 Publisher: John Wiley & Sons Inc (US) Pages: 176 Description: This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being
Condition: BRAND NEWISBN: 9781119557210
Year: 2019
Publisher: John Wiley & Sons Inc (US)
Pages: 176
Description:
This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared.
Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry.
Provides concrete guidance on how dentists can confidently take the lead on conversations with dental insurance companies, their staff, and their patients
Includes real-world examples of how to lead through communications
Divided into sections covering communications with insurance companies, dental patients, and staff members
Teaches that being mindful of proper communication and leadership skills will create a true balance for the successful dentist leader to become successful at living
Leadership and Communication in Dentistry is a must-have resource for any dentist or dental student wishing to improve their communication skills.
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Reviewed in the United States on October 18, 2025
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Reviewed in the United States on September 18, 2025