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Description
Juran on Leadership for QualityThe subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J. M. Juran provides top level managers with the specific, field tested methods they need to successfully lead their companies on the quest for
The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous Juran Trilogy, clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and institutionalize annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.Binding Type: Paperback
Publisher: Free Press
Published: 05/09/2003
ISBN: 9780743255776
Pages: 384
Weight: 1.27lbs
Size: 8.90h x 6.38w x 1.01d
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4.2 ★★★★★
Based on 44 reviews
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Product Reviews
★★★★★ 3
Difficult/impossible to unscrew plastic cups (in order to recharge the vibrating/blinking device)
Color: Orange
Generally, I don't leave feedback on items purchased. However, in this case, I feel compelled to do so in hopes the mechanical engineers (of this product) will take my input to heart and ultimately modify it.
First the pros...
- I have 2 high-energy dogs (Jack Russell Terriers) who love their toys (e.g., chewing bones, tug-of-war, etc.) but usually get bored with them rather quickly.
- This interactive PetDroid ball, however, keeps them busy for a long time.
- In fact, my smaller dog (Max) knows its storage location and sits (as early as 6 AM) in front of the cabinet so that I give him "his ball". It keeps him busy for up to 1-2 hours at a time.
- Max is literally addicted to the PetDroid ball... his determinant play with it makes me laugh all the time.
Now, the cons...
- After several days of play, the exterior looks chewed up quite a bit. That's no problem though.
- Unfortunately, the interior "threads/grooves" of the two plastic cups (for closing/fasting) are very tiny.
- Thus, after an hour-long hard play, it is almost impossible to unscrew the 2 plastic cups in order to recharge the interior device.
- It appears the 2 cups somehow come off track and get realigned from the inside.
- At that point, I cannot unscrew the PetDroid ball in order to recharge the device.... and without the blinking/vibration, this toy is no longer fun for play.
- Ultimately, I had to place the bottom half of the ball into a vise and then use a plumbing wrench to untwist it.
Proposed Solution:
- Increase the size of the plastic cups' interior threads/grooves so that they won't get realigned/come off track.
- This would mitigate the current dilemma of NOT being able to unscrew the ball in order to recharge it.
In my view, this should be a relatively simple fix and significantly improve the durability of this product.
Thank you for your time.
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Reviewed in the United States on February 4, 2022
★★★★★ 5
Good fun and entertaining!
Color: Orange
A really fun interactive toy for your dog! It's pretty erratic and really gets him chasing it. The included soft cover was kinda hard to install and then it's hard to turn it off and on with the cover on, I feel like the cover didn't really improve it at all, sure it's louder without the cover but I feel like dog also likes it that way, he likes loud squeaky toys and this thing making a bunch of noise is appealing to him. We have mostly hardwood floors so it really gets moving, I'm sure on carpet it would be a bit quieter and maybe even a bit slower to move around but on hard smooth surfaces this things can really get zipping around abd get some speed to make him chase it. Overall a fun and entertaining toy.
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Reviewed in the United States on January 27, 2026
★★★★★ 5
Awesome
Color: Orange
Awesome Toy . My Jack is crazy over it. She usually get bored with others, but this toy still has her attention after a couple of weeks Runs a long time on a short charge. 👍🏻
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Reviewed in the United States on May 30, 2026
★★★★★ 2
Not the Fetch-Fest I Hoped For
Color: Orange
I had high hopes for the PetDroid Interactive Dog Ball, especially with the newly upgraded features and promises of durable, motion-activated fun. Unfortunately, it didn’t quite live up to expectations for my furry friend. Here’s why I’m giving it 2 stars.
Promising Features, Lackluster Results
The idea behind this toy is fantastic: a durable, motion-activated ball that would entertain my dog without much effort on my part. The ball is supposed to roll around on its own, keeping my dog engaged and active. However, in practice, it just didn’t capture my dog’s interest.
Durability
I will give credit where it’s due: the ball is well-made and seems durable. It can withstand some rough handling, which is great for more aggressive chewers. Unfortunately, durability doesn’t mean much if your dog won’t play with it in the first place.
Motion Activation
The motion activation feature is hit or miss. While the ball does move around as advertised, it didn’t seem to move in a way that intrigued my dog. He gave it a sniff, watched it for a minute, and then walked away, unimpressed. I tried multiple times to get him interested, but he simply wasn’t having it.
Lack of Engagement
The biggest issue is that the ball just didn’t engage my dog at all. It might be more suitable for a different personality type or breed, but for my pooch, it was a total flop. He’s usually quite playful and curious, so I was surprised by his lack of interest.
Final Thoughts
Overall, the PetDroid Interactive Dog Ball might work for some dogs, but it was a miss for mine. If your dog is easily entertained by automated toys, it might be worth a try. However, based on my experience, I can’t wholeheartedly recommend it.
Pros:
Durable construction
Motion-activated as advertised
Cons:
Did not engage my dog
Motion activation wasn’t intriguing enough
Might be more suitable for specific dog types or personalities
If you decide to give it a shot, just be prepared for the possibility that your dog might not find it as entertaining as you hope. For us, it’s back to the drawing board for a more engaging toy.
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Reviewed in the United States on June 14, 2024
★★★★★ 4
Pup Loves It, Some Other Notes
Color: Orange
We've had this for about six months and my 75 lb, 14-month-old German Shepherd pup LOVES IT. Her favorite is "Crazy Bouncing Mode." In fact, she doesn't care much for the normal mode. She chews it a lot - even drops it in her water bowl at times - and it's still going strong.
This is a great purchase. It's nice hands-off entertainment.
Do know that it is heavy compared to a normal ball - if your pup likes dropping it on the ground like mine does, it will land with a hard "thud," even with the included sleeve. Hopefully you don't have downstairs neighbors.
Also know that the cover that goes over the charging port is removable and your dog may choke on it if they chew it in just the right manner. Definitely only let the pup play with it while supervised.
All in all, great toy.
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Reviewed in the United States on February 11, 2026